This article by Ray Spitzenberger first appeared in IMAGES for April 4, 2019, East Bernard Express, East Bernard, Texas.
It is my belief that, because of the indwelling of the Holy Spirit (God in us), we are capable of Christ-like behavior, and God uses us in our relationships with others. That is, if we cooperate. This fact can make a big difference in our world of suffering and struggling people. Every little Christian act makes a difference in this dark old world.
For example, how do we react to someone who is cold and officious when we need someone who is warm and compassionate? For those suffering and struggling, it could be, as the ancient proverb says, “the straw that broke the camel’s back.”
Imagine for just a moment, someone coming to the church office in Wallis when I was still pastor and asking our church secretary to see the pastor, and she officiously responds, “Your name? Reason for visit? Please take a seat. I’ll notify you if/when the pastor can see you!”
Well, I can assure you that never happened, and it won’t, because our kind and caring church secretary is warm and compassionate. Back when all of Houston was evacuated for an approaching hurricane, and the highway through Wallis was totally clogged with bumper-to-bumper traffic at a standstill, she took containers of ice water and handed them out to the stranded motorists.
And I don’t think I have ever encountered a church secretary anywhere who wasn’t at least a little bit like that.
But I’ve seen more cold-officious, rather than warm-compassionate, people in other public areas of life, — sometimes in state and county offices, federal agencies, business offices, institutions, and medical facilities.
While I don’t like to encounter cold-officious attitudes, I can and do understand them, because when you work in an office all day, with people constantly requiring your attention, even demanding more of you than you have to give, it’s very hard not to be curt and abrupt, cold and officious. When I was serving as a college Division Chairman, and had a hundred kids lined up outside my office door seeking my approval of their schedule changes, and the phone rang, I must confess I was often cold and officious and even curt and rude in speaking to the caller on the phone.
Exhaustion and frustration can make you cold and officious, rude and contentious. So how can we flawed and imperfect human beings improve in that category? The answer is to “go the extra mile.” That is, do more than is required even when you’re tired and feel crummy. No doubt that expression came from Matthew 5:41, when Jesus said, “Whoever forces you to go one mile, go with him two.”
Karin Hurt, founder of Let’s Grow Leaders, opines that giving the extra mile is good for business, any business, and not only that, but people feel good when they do it. So why doesn’t everybody everywhere do it? Hurt doesn’t answer the question, she merely poses it.
The famous quarterback for the Dallas Cowboys, Roger Staubach, once said, “There are no traffic jams along the extra mile.” So even though going the extra mile makes you feel good, a lot of times, a lot of us just don’t do it!
My guess is our egos are bigger than our superegos, and our daily automatic pilots are set on “coast” rather than “drive.”
I’m convinced that regular reading of God’s Word is the answer, because it gives us the answer. For example, the Apostle Paul reminded the Ephesians that Jesus once said, “It is more blessed to give than to receive.” Being warm and compassionate is giving something extra to someone. Being cold and officious is actually taking away rather than giving. You take away the warmth and kindness and love that every one of God’s creatures needs.
We can’t go back and redo the times we were cold and officious, but we can go forth from now on with warmth and compassion.
Ray Spitzenberger, a retired teacher and pastor, is the author of It Must Be the Noodles